How to Contact Coinbase Customer Service - Get in touch with Coinbase via live chat, email, or phone
Coinbase is one of the most popular cryptocurrency trading platforms in the world. While it’s super easy to use, you may still need to contact the company with questions or problems with your accounts, login issues, and more. This article explains how to get in touch with Coinbase’s support team. We’ll provide a few different options for different scenarios, from general questions to trouble accessing your account. We’ll also explain what to do if you can’t log in or suspect your account has been hacked. Read on to find out how to contact Coinbase to get the help you need.
Things You Should Know
Call 1-820-400-8909 to speak to the Coinbase help desk, or email them using the online contact form.
Use the Live Chat feature on the Coinbase website or mobile app 24/7, year-round.
Contact Coinbase right away to report security issues like a stolen password. Follow the on-site instructions to temporarily lock your account and protect your funds.
24/7 Availability: Many issues can be resolved at any time, thanks to 24/7 Coinbase support.
1) Call 1-820-400-8909 to contact Coinbase Support by phone.
Listen to the options from the phone menu and select the option that applies to you. You’ll be connected to a live agent.[1] Depending on your reason for calling, you may be asked to verify that you are the owner of your Coinbase account. For instance, you may receive a one-time security code at the email associated with your account.
Coinbase Support is available in the United States 24/7, and to any international callers who call the US toll-free number.
UK customers can call 1-(820)-400-8909 is available 24/7
Customers in Ireland can call 1-(820)-400-8909 is available 24/7
Customers in India can call 1-(820)-400-8909. India’s customer support is available 24/7.
2) Use the Live Chat feature to speak to the Coinbase help desk.
Go to Coinbase.com on a browser and log into your Coinbase account, then click the Profile icon on the top right. Click “Get Support” from the drop-down menu, then click the “Chat” icon. If you’re using the Coinbase App, select the icon with three horizontal lines and tap “Get Support.” Then tap “Live Chat.”
A chat window will appear, connecting you to the Coinbase virtual assistant who can answer general questions.
If you need more help, you’ll be connected to a live support agent.
Live chat is available 24/7, year-round.
3) Use the Coinbase Contact page to email the help desk.
Use this option if you can’t log into your Coinbase account. Visit the Coinbase Contact page and select “Coinbase,” the first option on the upper-left under “Choose your product.” Select “Unable to sign in,” then select “Email Support.” You’ll be directed to a form where you’ll provide your name, the email associated with your Coinbase account, and a message explaining your problem to the support team:
Choose appropriate options from the three dropdown menus, such as “I need help signing into my account.”
Additional drop-down menus may appear, depending on what you select. Select options for those as well.
Fill in the text boxes for your name, email, and other information. Use the email associated with your Coinbase account.
When finished, press “Send Verification email.” Click the verification link in the email to have your message sent to Coinbase’s help desk.
Important note: When Coinbase emails you, double-check that the sender's email contains the "@coinbase.com" domain at the end; otherwise, it's a scam. Scammers may also ask for sensitive info like your password (or to gain remote access to your device)—things Coinbase's customer service team would never do.
4) If you can’t log in, contact the help desk by phone or the online form.
Call Coinbase at 1-820-400-8909 to report that your account has been accessed without your authorization and that you cannot log in. You can also use the online contact form and select “Account Compromised” from the top down-down menu, then fill in the form to notify Coinbase Support. You’ll be asked to verify your identity by doing one of the following:
If you contact Coinbase by phone, you’ll receive a one-time passcode at the email associated with your account. Use your phone’s keypad to enter this passcode when prompted.
If you use the online contact form, you’ll receive an email with a verification link. Click this link after submitting the form to send your message to the help desk.
5) To reach a live person at Coinbase customer service for support, you can call their 24/7 Coinbase Toll-Free Number at (1->820->400->8909). OTA (Live Person) or(1->820->400->8909). You can also use the live chat feature on their website or reach out to them via email. Speaking with a live representative at Coinbase is straightforward. Whether you're dealing with account issues, need assistance with your wallet, or have specific inquiries, reaching out to a live agent can quickly resolve your concerns. This guide explains the steps to contact Coinbase customer service via phone (1->820->400->8909) and provides tips on the best times to call to minimize wait times.